Meet John Ibrahim

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John Ibrahim

National Manager – Aftersales & Special Projects

Starting as an apprentice, with 30 years of experience at Conplant, John Ibrahim worked his way up to Workshop Manager, then Field Service Manager, National Service Manager, National Parts Manager and now National Aftersales Manager.

“I was always a tinkerer as a child. I love to fix things and make sure they run smoothly. After I left high school I was offered an apprenticeship as a plant mechanic and I haven’t looked back!”

John’s role involves maintaining stock, supporting customers and our internal staff for all their spare parts needs, and sometimes their service needs as well. He also coordinates with suppliers, so we can give the customers the best price for parts and service, and ensure everyone gets what they need when they need it.

What’s John’s favourite thing about working at Conplant?

“Everybody is always willing to give support and help each other out every day – which is great! Everyone is so open and transparent, and our flat hierarchy structure ensures you can get an answer pretty much straight away from the heads of departments.”

“The biggest issue for customers is usually time – if the machines aren’t working, they’re not making money. We’re a hire company, so we understand that pain. So, from time to time I’ll get in the car and drive to the freight company after hours just to drop a part off, so that a customer can get back to work the next day.”

It’s this can-do attitude that John brings to work each and every day, and he is more than happy to go the extra mile (and some) to make sure our customers have all their parts needs covered.

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